Home > Experienced Fulfillment Service Providers

 

Solutions for Experienced Fulfillment Service Providers

 

 

 

 

The Tools You Need

 

The PRO-MAIL® Fulfillment Solution is a comprehensive fulfillment software solution for literature, premium, and merchandise fulfillment projects. Printers, direct mailers, and fulfillment service bureaus nationwide currently use the PRO-MAIL® Fulfillment Solution to handle thousands of fulfillment projects for a variety of industries. 

 

Inherent in the system are the tools to handle an entire fulfillment project from order entry to inventory control to pick, pack and ship.  The PRO-MAIL® Fulfillment Solution combines a flexible Order Management System with a powerful Warehouse Management System to give you a complete fulfillment software solution!

 

Flexibility

 

Every fulfillment project is different. A fulfillment service provider must be able to handle each project's unique requirements. The PRO-MAIL® Fulfillment Solution makes this easy. By simply filling out tables, you can customize the system to handle almost any project.

  • Receive orders using a PRO-MAIL® web shopping cart, XML transfers from a pre-existing web shopping cart, batched electronic file transfers from call centers, and data entry from faxes, e-mails, and mail.

  • Control and monitor orders according your client’s business rules with inventory allocations, budget restrictions, and approval limits.

  • Manage changes to products using multiple product versions. 

  • Handle backorders in a variety of ways. 

  • Interface with major freight shipping systems and package tracking systems. 

Accuracy

 

Accuracy is crucial.  The PRO-MAIL® Fulfillment Solution helps you maintain the accuracy your client demands with intelligent order processing and inventory management. 

  • Assign each product an exact warehouse location down to the aisle, rack and level.

  • Track product versions and kit compositions to ensure customer receives the correct item.

  • Maintain bullet-proof inventory counts with pin point data accuracy and real-time quantities.

  • Bill clients accurately based on detailed records.

  • Use wireless Radio Frequency (RF) technology to reduce errors. 

Accountability

 

Give your clients 24 hour, online access to real-time inventory and order information.  You can also track every action in your warehouse for complete accountability. 

  • Stamp every stage in production with a time, date, and user name.  

  • Know exactly how products and orders are being handled with online, real-time information.

  • Track inventory from the moment it arrives at the receiving dock until orders are shipped.

  • Allow your clients to inquire on products and print reports right from their desktop.

  • Track changes to descriptions and prices of offered items.

Cost Control

 

The PRO-MAIL® Fulfillment Solution can help you eliminate production “surprises” and mistakes that can dig deep into your profits. 

  • Organize your work force efficiently and cost effectively with order streams.

  • Streamline production with warehouse wave picking.

  • Maximize warehouse space by keeping only the products quantities you need on-hand using detailed reports. 

  • Set automatic inventory reorder points to prevent backorders.

  • Increase turnaround time on orders by using staging areas for fast moving products.

Meeting Client Expectations

 

Clients want assurance that you can effectively handle their projects and can give them the information they need. Using the PRO-MAIL® Fulfillment Solution's online capabilities, you can give clients access right from their desktop to order and inventory information. 

 

When your client asks:

  • Can I access the information I need 24 hours a day?

  • Are orders efficiently picked, packed and shipped?

  • Will my customers be able to enter orders online?

  • Can you assure me everything will be handled correctly?

Make sure you can say YES! 

Click to Expand

 

Easy to Use Web Shopping Cart

Web Shopping Cart

 

Online Order Inquiry

Order Inquiry

 

Online Product Inquiry

Product Inquiry

 

Online Access for Your Client

Online Access for your Client

 

Online Real-Time Reports

Product Summary Report

 

Software Marketing Associates, Inc.    2080 Silas Deane Highway    Rocky Hill, CT 06067

(860)721-8929    sma@sma-promail.com