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Solid
Business Management Tools
Providing
direct mail services presents many challenges. Whether
the mail job involves 1,000 or 1,000,000 pieces, you must manage inventory, track postage,
monitor costs, meet production deadlines and provide
superior customer service. To effectively manage these challenges,
you need a solid software system.
The
PRO-MAIL® Business Management Solution is just that
system. This comprehensive direct mail software system includes a
dynamic project management system, an accurate production management
system, and a powerful warehouse management system. With the PRO-MAIL®
Business Management Solution, direct mail providers can manage mail jobs
accurately, track client and prospect activity, generate detailed invoices,
produce postal forms and handle postage accounting.
Communication
To
run a successful direct mail operation, you need to easily communicate
with your clients and your internal staff.
With the PRO-MAIL® Business Management
Solution, you can get information to the people who need it, when they need
it.
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Generate
automatic email notifications for job requests, inventory under
stock, accepted quotes, and upcoming scheduled actions.
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Keep
internal staff informed on client and prospect activity with the
client relationship management system.
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Run
online inquiries and reports on jobs, inventory, quotes, and
projects.
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Schedule
activities for co-workers to make phone calls, send emails, set up
meetings, and visit clients.
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Prevent
job delays by automatically notifying Account Reps when expected
inventory and address lists have not arrived.
Accuracy
Your
clients depend on you to accurately manage their inventory and direct
mail projects. The PRO-MAIL® Business Management
Solution can help you assure your clients that their projects will be
handled correctly.
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Run
detailed reports on user action history, product history, postage
tracking and job status.
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Provide
production staff with complete information about materials, postage,
and work specifications for each task on printed Work Tickets.
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Create
prepared sets of questions or ‘Scripts’, allowing even
inexperienced data entry personnel to produce accurate and detailed
job specifications.
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Reduce
manual keying mistakes by converting quotes to jobs.
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Maintain
complete accountability with solid inventory controls.
Control
In
order to provide the superior service clients demand, you want to
maintain complete accountability. The PRO-MAIL®
Business Management Solution gives you the tools to control and track
all aspects of your direct mail projects.
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Enable
client service representatives, sales people, and account managers
to record and track actions (correspondence) with prospects,
clients, and contacts.
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Create
audit trails to track inventory activity.
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Require
authorization and tracking for changes to jobs.
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Ensure
postage is available by tracking postage balances for each client.
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Customize
System Access based on User and User Type.
Organization
Keeping
your operation well organized helps reduce mistakes and increase
efficiency. The PRO-MAIL® Business Management
Solution enables to you run your operation smoothly.
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Organize
warehouse into zones based on your criteria (i.e. client, inventory
types, frequently used items)
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Know
where your inventory is in your warehouse with exact product
locations.
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Keep
your sales people and CSRs organized with scheduled actions.
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Group
multiple jobs into one project for easier billing.
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Assign
products to categories for easy sorting on reports and online
inquires.
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Group
all components of a Project – from Job Requests and Quotes to
several Jobs at once – into one comprehensive, easy-to-read
screen. (View Project
Overview screen)
A
Complete Direct Mail Software Solution
The PRO-MAIL® Business Management
Solution is designed to interface with other systems your company may
use in its direct mail operation. Currently the Business Management
Solution interfaces with other systems for postage handling, accounting,
and barcode technology.
The Business Management Solution offers complete drop entry and
postal statement generation capabilities for your Standard and First
Class Mailings. The system also interfaces with Post
Master™ 2000 and Dat-Mail™ from
WindowBook to provide additional postage handling. The PRO-MAIL® Business Management Solution
manages the postage accounting, postage production and postage
billing on invoices.
Click here for more information.
The PRO-MAIL®
Business Management Solution
is equipped with Invoicing, Postage Accounting, Purchasing, and
Accounts Payable capabilities. The system enables you to interface
with an accounting package of your choice for banking, general
ledger, and financials. Great Plains and Small Business Financials
by Microsoft, and Intuit's Quickbooks are among the accounting
systems integrated with the Business Management Solution.
Additional accounting systems will also be integrated
with the Business Management Solution upon request.
The PRO-MAIL®
Business Management Solution can
interface with hand held, wireless Radio Frequency (RF) devices for shop
floor data capture and inventory control. These RF devices run an
internet browser to access and input data into the
PRO-MAIL® Business Management Solution when
barcodes are scanned. The
Business
Management Solution can also
integrate with other shop floor data capture systems.
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Click to Expand
Online
Access for your Client
Overview
of a Project
Details
for a Job
Production
Time Entry
Postal
Processing Specifications
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